Public Safety Communications in the United States

Commerce, Space, and Science NominationsHouse Energy and Commerce Subcommittee on Communications and Technology · September 9, 2025 · 119th Congress
The Communications and Technology Subcommittee held this hearing to examine the state of public safety communications, including Next Generation 911 deployment, FirstNet's upcoming 2027 authorization sunset, and public broadcasting's role in emergency alerting. Begins at ▶ 0:14:30
Transcript
Highlights

Title

Modernizing 911, FirstNet, and public safety alert systems

Purpose

The Communications and Technology Subcommittee held this hearing to examine the state of public safety communications, including Next Generation 911 deployment, FirstNet's upcoming 2027 authorization sunset, and public broadcasting's role in emergency alerting. Members and four witnesses discussed lessons from Hurricane Helene, the Texas flash floods, and other disasters, along with cybersecurity threats, spectrum auction funding fights, and rural connectivity gaps. Begins at▶ 0:14:30

Who spoke

• Chairman Richard Hudson (R-NC)▶ 0:14:30: Opened by honoring retiring chief counsel Kate Harper▶ 0:14:57, then outlined FirstNet's creation after 9/11 and its $7 billion buildout▶ 0:18:08, and Next Generation 911's dispatchable-location and AI capabilities▶ 0:18:57; later asked how North Carolina's statewide NG911 network rerouted calls during Helene▶ 0:56:34.

• Rep. Doris Matsui (D-CA), Ranking Member▶ 0:15:51: Argued Republicans "bent the knee" to Trump by cutting over $1 billion from public media stations that deliver emergency alerts▶ 0:21:28, citing Sacramento's KVIE earthquake warning system▶ 0:21:49 and NWS staffing cuts in Sacramento and Hanford▶ 0:23:29; pressed Wright on public broadcasting's unique public-safety role▶ 0:56:10 and Dicus on FirstNet reauthorization▶ 1:06:49.

• Rep. Frank Pallone (D-NJ), Full Committee Ranking Member▶ 0:28:27: Criticized the reconciliation bill for reinstating FCC spectrum auction authority without funding NG911▶ 0:28:53, noting nearly $90 billion in auction revenue was diverted▶ 0:29:53; pressed Fontes on why a new NG911 cost study is unnecessary▶ 1:15:34 and asked about AM radio's importance in vehicles▶ 1:17:26.

• Rep. Brett Guthrie (R-KY), Full Committee Chairman▶ 0:24:40: Recalled the 1968 Haleyville, Alabama first 911 call▶ 0:25:38 and Kentucky's recent tornadoes and flooding▶ 0:26:34; questioned Dicus on multi-provider coverage across San Bernardino County▶ 0:59:42 and both Dicus and Newton on federal cybersecurity support▶ 1:11:28.

• Steve Newton, Emergency Management Director, Chatham County, NC▶ 0:33:28: Described responding to 21 federally declared disasters, including Katrina (2911 centers offline 30+ days)▶ 0:35:46, Maria (95% of Puerto Rico cell service down, 11-month power restoration)▶ 0:36:46, and Helene, where North Carolina's NC Next statewide IP network kept 19 downed 911 centers' calls routed via backup▶ 0:38:31▶ 0:57:04; recommended hardening single points of failure and using low-earth-orbit satellite backups▶ 1:42:53.

• Sheriff Shannon Dicus, San Bernardino County, CA (Major County Sheriffs of America)▶ 0:39:22: Requested Congress pass NG911 legislation, fund upgrades, remove FirstNet's sunset provision, and set federal cybersecurity standards▶ 0:41:40; described a 2023 ransomware attack that took CAD offline▶ 0:41:11▶ 1:11:28 and San Bernardino's five new FirstNet towers from California's opt-in▶ 0:42:34.

• Dr. Brian Fontes, former CEO, National Emergency Number Association▶ 0:44:02: Urged reclassifying 911 professionals as protective-service personnel under the 911 SAVES Act▶ 0:44:26, cited a 2018 study estimating $9–13 billion (about $15 billion today) to fully fund NG911▶ 0:48:25, and said the FCC's auction authority now lacks a mechanism to fund NG911▶ 1:14:34.

• Randall Wright, Executive Director, WUFT/WRUF, Florida Public Radio Emergency Network and Project Beacon, University of Florida▶ 0:50:03: Described EPHRON and the new AI-driven Beacon alerting channel launched in partnership with Florida's Division of Emergency Management▶ 0:51:21▶ 0:54:06; said rescinded CPB funding has left $100 million for the Next Generation Warning System in limbo▶ 2:22:12 and urged FEMA take over administering those grants▶ 2:22:39.

• Rep. Frank Pallone/Rep. John James (Vice Chair) Bill Allen (R-GA)▶ 1:19:05: Described Hurricane Helene's 40% tree canopy loss and a 10-day television blackout in his district▶ 1:19:28; asked Dicus and Newton how the public-safety communications market has changed in a decade▶ 1:20:26.

• Rep. Frank Pallone (D-NJ) / Rep. Kathy Castor (D-FL)▶ 2:48:25: Recounted losing power for extended periods after Helene and Milton and relying on battery radio for updates▶ 2:49:36; asked Wright for lessons other states can learn from Florida's public-broadcasting model▶ 2:50:32.

• Rep. Raul Ruiz (D-CA)▶ 1:35:28: Tied poor rural broadband to worse chronic-illness outcomes, citing FCC and CDC data▶ 1:36:48; asked Dicus about NG911 use in Needles and Lake Havasu▶ 1:38:14.

• Rep. Robert Menendez (D-NJ)▶ 2:17:46: Connected the hearing to 9/11's communications failures▶ 2:18:12 and pressed witnesses on whether Republicans' abandonment of spectrum-funding for NG911 undermines cybersecurity resilience▶ 2:20:24.

• Rep. Erin Houchin (R-IN)▶ 2:23:07: Asked the panel about the importance of interoperability across radio, cellular, satellite, and NG911 systems▶ 2:24:30.

• Rep. Greg Landsman (D-OH)▶ 2:28:20: Asked witnesses for their top bipartisan infrastructure priorities, with Wright citing restoring the Next Generation Warning System grants▶ 2:30:08.

• Rep. Mark Green/Rep. Craig Goldman (R-TX)▶ 2:33:36: Asked about deployable FirstNet cell towers used during disasters and rural NG911 funding solutions▶ 2:34:04.

• Rep. Jennifer McClellan (D-VA)▶ 2:37:37: Noted only 7 states/territories have fully transitioned to NG911 while 14 remain in legacy status▶ 2:38:34; asked Dicus how NG911 aids school-shooting response with real-time video▶ 2:41:35.

• Rep. Neal Dunn (R-FL)▶ 2:43:01: Described Bay County Sheriff's rapid FirstNet switch after Hurricane Michael▶ 2:44:11 and asked Dicus about federal NTIA oversight interactions▶ 2:47:25.

• Rep. Nanette Barragán (D-CA)▶ 2:58:57: Praised Dicus's immigration-status-neutral policing and pressed him on funding CPB and NG911 with spectrum auction proceeds▶ 3:00:36▶ 3:01:01.

• Rep. Kat Cammack (R-FL)▶ 3:04:25: Described losing FirstNet coverage while driving toward a storm▶ 3:09:04 and asked about interoperability and tower redundancy▶ 3:07:14.

• Rep. Jay Obernolte (R-CA)▶ 3:10:00: Asked Dicus about deploying infrastructure on federally managed land▶ 3:10:55 and challenged Fontes on why NG911 costs an estimated $15 billion when he characterized it as largely a software problem▶ 3:13:36.

• Rep. Herb Conaway/Rep. Andy Kim (D-NJ)▶ 3:16:07: Invoked 9/11 and New Jersey's storm history in asking Dicus and Newton about prioritizing first responders' interoperability needs▶ 3:18:11.

• Rep. Kevin Mullin (D-CA)▶ 3:20:55: Highlighted his bipartisan REACT Act on emergency alert testing▶ 3:21:19 and asked Newton and Wright about barriers to fast, clear public alerts▶ 3:22:13.

• Rep. Scott Perry/Rep. Rob Bresnahan (R-PA)▶ 3:26:23: Cited Pennsylvania's 12 rural counties and a recent statewide NG911 outage caused by a software defect▶ 3:29:16; asked Fontes about safeguards against such outages▶ 3:29:38.

Key moments

• Sheriff Dicus said San Bernardino's 2023 ransomware attack knocked out computer-aided dispatch, forcing deputies onto handheld radios and manual processes▶ 0:41:11, and later described the "have and have nots" dynamic where smaller jurisdictions can upgrade faster than large ones if funding is available▶ 1:49:39.

• Newton detailed how North Carolina's statewide NC Next IP network kept 911 service running for Mitchell County residents for 30 days after Helene destroyed 1,700 miles of fiber and knocked 74% of cell sites offline▶ 0:38:31▶ 0:58:07.

• Fontes said nine former FCC chairs from both parties sent a 2024 letter urging full NG911 funding — the first time in FCC history such unanimous agreement occurred on a funding issue▶ 0:49:10.

• Democrats (Matsui, Pallone, Barragán, Menendez) repeatedly charged that the "big, ugly" reconciliation bill diverted spectrum-auction proceeds to tax cuts instead of a previously bipartisan NG911 funding agreement▶ 0:21:28▶ 0:29:53▶ 3:01:01; Fontes confirmed he'd feel more confident about NG911's future had that agreement held▶ 2:20:24.

• Wright disclosed that CPB's rescission has left $100 million in Next Generation Warning System grant money in limbo, including two stalled grant proposals at his own station, and that a Fairbanks, Alaska public broadcaster now shuts its transmitter off overnight to save money▶ 2:22:12▶ 2:30:36.

• Rep. Obernolte challenged Fontes's $15 billion NG911 cost estimate as excessive for what he characterized as largely a software upgrade, given many centers already have broadband and computers; Fontes responded that broadband connectivity, back-end data systems, and coordination — not just software — drive the cost▶ 3:14:20▶ 3:14:46.

• Dicus described a December 2, 2015 terrorist attack in San Bernardino County (the "second largest terrorist attack") that drove new scrutiny of both physical and cyber protection of critical communications infrastructure▶ 2:46:27.

• McClellan noted only seven states/territories have fully transitioned to NG911 while 14 remain entirely on legacy copper-based systems▶ 2:38:34.

• Newton and Dicus both endorsed low-earth-orbit satellite systems (Starlink) as post-disaster stopgaps, with Newton saying he personally now owns six such terminals after Helene▶ 2:04:33 and describing a staffer nicknamed an "angel" for restoring connectivity to a dark communications center▶ 2:16:53.

• Pennsylvania's Rep. Bresnahan cited a statewide NG911 outage in mid-2025 caused by an operating-system defect that left some 911 calls undelivered for several hours▶ 3:29:16.

Metadata

CommitteeHouse Energy and Commerce Subcommittee on Communications and Technology
Chamber / CongressHouse · 119th Congress
DateSeptember 9, 2025
TypeHearing
Witnesses
Mr. Shannon Dicus — Sheriff, San Bernardino County
Dr. Brian Fontes — Former Chief Executive Officer, National Emergency Number Association
Mr. Steve Newton — Emergency Management Director, Chatham County Emergency Operations Center
Mr. Randall Wright — Executive Director, WUFT/WRUF, Florida Public Radio Emergency Network, and Project Beacon, University of Florida
Videoyoutube
Transcript450 caption blocks · 32,631 words · 3:32:03 runtime
EventCongress.gov 118575